Hbm4 Terms & Conditions – A Complete Platform Usage Guide for Malaysian Players

In these Terms & Conditions, the following words and expressions shall have the meanings assigned to them below, unless the context requires otherwise:

• "hbm4" or "We" — refers to the hbm4 online entertainment platform, accessible via hbm4.my and all associated domains.
• "User" or "Member" or "You" — refers to any individual who registers for, accesses, or uses hbm4's services.
• "Account" — refers to the personal account registered by the User on hbm4 to access the platform's services.
• "Credits" or "Balance" — refers to the total funds denominated in Malaysian Ringgit (MYR/RM) held in a User's hbm4 account.
• "Games" — refers to all games available on hbm4, including slots, Live Casino, card games, and all other entertainment categories offered.
• "Bonus" — refers to bonus credits, Free Spins, or other benefits granted by hbm4 to Users subject to specific terms and conditions.
• "Withdrawal" — refers to the process of transferring funds from a User's hbm4 account to their preferred payment method in MYR (RM).

To register and use the services of hbm4, you must meet the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration. hbm4 strictly prohibits participation by minors and will terminate any account found to be in violation of this requirement.
• You must be a valid Malaysian resident or citizen with an active Malaysian mobile number and a valid email address.
• You must provide accurate, complete, and up-to-date personal information during registration. False or misleading information constitutes a serious breach of these Terms & Conditions.
• Each individual is only permitted to hold one (1) active account at hbm4 at any one time. Registering multiple accounts — whether using different names, phone numbers, email addresses, or payment methods — is strictly prohibited.
• Hbm4 reserves the right to request identity verification documents (KYC) at any time, including copies of a national identity card (MyKad), passport, or other supporting documents to verify the User's identity and age.
• Registration is free. hbm4 does not charge any fee to open a new account.

hbm4 supports a variety of secure and legitimate Malaysian payment methods for members' convenience. Below is a complete guide to financial transactions on the platform hbm4:

• All deposits and withdrawals at hbm4 are conducted in Malaysian Ringgit (MYR) only. No foreign currencies are accepted.
• The minimum deposit is RM 10 for all available payment methods.
• The minimum withdrawal amount is RM 30 for each withdrawal request. Withdrawals are processed within under 5 minutes for eWallet and DuitNow methods.
• The withdrawal method must match or be related to the deposit method used, for security and anti-money laundering purposes.
• Hbm4 reserves the right to request proof of ownership of a payment method before processing any withdrawal. This is a security measure to protect Users from fraud.
• Hbm4 does not charge any processing fees for deposits or withdrawals made by Users. However, some payment service providers may impose their own charges.
• Funds held in the account hbm4 does not accrue interest and is not considered a banking deposit.

hbm4 offers a wide range of attractive bonuses and promotions to members. All bonuses are subject to the following terms, which must be fully met before any withdrawal can be made:

• All claimed bonuses are subject to rollover requirements (repeated wagering) as stated in the relevant promotion terms. Rollover is typically calculated as a multiple of the bonus amount received.
• The hbm4 welcome bonus can only be claimed once per new user. Attempting to claim the welcome bonus using multiple accounts is a serious breach of our terms.
• Winnings from Free Spins will be credited as bonus funds subject to the rollover requirements specified in the relevant promotion.
• Hbm4 reserves the right to cancel, modify, or terminate any promotion at any time, with reasonable notice given to Users.
• Bonus abuse — including but not limited to the use of betting strategies designed to exploit promotions — may result in the cancellation of the bonus and any associated winnings.
• Rollover requirements must be completed within the specified timeframe for each promotion. Bonuses not fulfilled within this period will expire automatically.
• Weekly cashback is credited every Monday based on net losses from the previous week and is not subject to additional rollover requirements unless otherwise stated.

All Users hbm4 are required to comply with the gameplay rules and conduct standards set out herein. The following actions are strictly prohibited and may result in immediate account termination:

• Using software, scripts, bots, or any other automated means to play, manipulate game outcomes, or exploit any technical vulnerabilities on the hbm4 platform.
• Collusion between Users to manipulate game outcomes, particularly in games involving multiple players.
• Any attempt to hack, attack, or compromise the security of hbm4's systems and infrastructure in any form.
• Money laundering or using the hbm4 platform for any activity that violates Malaysian law.
• Sharing account login credentials with another party or allowing any other individual to access your account.
• Using a VPN, proxy, or any other method to conceal your actual location in order to bypass regional restrictions or abuse promotions.
• Filing an unauthorised chargeback through a payment service provider after funds have been used for gameplay on hbm4.

hbm4 employs advanced monitoring systems to detect suspicious behaviour. Any account suspected of violating these rules will be investigated and appropriate action taken, including temporary suspension, permanent termination, and/or legal proceedings where applicable.

You are solely responsible for maintaining the security of your account hbm4 you. Please follow these security measures:

• Use a strong, unique password for your hbm4 account — combine uppercase and lowercase letters, numbers, and symbols. Change your password regularly for optimal security.
• Never share your password, PIN, or account login details with anyone — including family members or close friends.
• Hbm4 will never ask for your password via email, WhatsApp, or any other communication channel. Be vigilant against phishing attempts that impersonate hbm4.
• If you suspect that your account has been accessed without authorisation, contact the hbm4 support team immediately for an account freeze.
• Hbm4 shall not be held liable for any losses arising from a User sharing their login credentials with another party.
• Enable two-factor authentication (2FA) where available for an added layer of security on your hbm4 account.

hbm4 committed to promoting a responsible gaming culture among all members. We believe that healthy entertainment begins with good self-discipline. The platform hbm4 provides a range of tools to help Users manage their playing habits:

• Personal Deposit Limit: Set daily, weekly, or monthly spending limits based on your own financial means and budget. Limits can be reduced immediately, but any increase requires a 24-hour waiting period before it takes effect.
• Session Time Reminder: Enable automatic notifications to remind you when your self-set session time limit has been reached.
• Temporary Self-Exclusion: Suspend your account for a set period — anywhere from 24 hours to 6 months — if you feel you need a break from playing.
• Permanent Self-Exclusion: Users who wish to stop playing altogether may permanently close their hbm4 account. Once a permanent closure has been carried out, it cannot be reversed.
• Content Blocking: Use third-party software such as Gamban or NetNanny to block access to gambling platforms if needed.

All content on the platform hbm4 — including but not limited to logos, graphic designs, text, software code, game interfaces, and marketing materials — are the exclusive property of hbm4 or our licensed content providers. Users are prohibited from:

• Copying, reproducing, or distributing any content from the hbm4 platform without explicit written permission from hbm4 management.
• Using hbm4's logos, trade names, or marketing materials for commercial or personal purposes without authorisation.
• Reverse engineering any software or system used by hbm4.
• Creating derivative works from hbm4 content for any unauthorised purpose.

hbm4 provides its platform and services on an "as is" basis and makes no representations or warranties, express or implied, regarding the platform's operational performance, accuracy of information, or continuity of service. Specifically:

• Hbm4 is not liable for any technical disruptions, system failures, or service interruptions caused by factors beyond our control, including third-party infrastructure failures, natural disasters, or internet outages.
• Hbm4 is not liable for any loss or damage arising from unauthorised access to a User's account resulting from the User's own failure to safeguard their login credentials.
• The outcome of all games on hbm4 is final and may not be disputed unless there is clear technical evidence of a system error that can be verified by the hbm4 technical team.
• Hbm4 is not responsible for any personal debts or financial difficulties that may arise from the use of the platform. Users play at their own discretion and within their own financial means.

hbm4 reserves the right to suspend or terminate any User's account with or without prior notice in the event of a breach of these Terms & Conditions, or for the following reasons:

• Violation of any part of hbm4's Terms & Conditions, Privacy Policy, or Responsible Gaming Policy.
• Evidence or suspicion of fraud, money laundering, or any other illegal activity conducted through the hbm4 platform.
• Self-exclusion requests submitted by the User themselves or by an authorised party.
• Orders or directives issued by the relevant Malaysian authorities.
• Users may close their own account at any time by contacting hbm4 customer support. Any valid balance in the account will be refunded after deducting any bonuses that have not yet met the rollover requirements.

hbm4 reserves the right to modify, update, or replace these Terms & Conditions at any time at our sole discretion. Users will be notified of any material changes through:

• In-account notifications displayed when a User logs in to the hbm4 platform.
• Notification emails sent to the User's registered email address.
• Update the "Last Updated" date displayed at the top of this Terms & Conditions document.

Continued use of the platform hbm4 after any changes take effect will be considered as the User's acceptance of the updated terms. We encourage Users to review this Terms & Conditions page periodically to stay informed of the latest rules in force.

These Terms & Conditions and all relationships between hbm4 with Users is governed by and construed in accordance with the applicable laws of Malaysia. Should any dispute arise in connection with the platform or its services hbm4:

• Users are encouraged to contact the hbm4 customer support team first to resolve any disputes internally through our official complaints process.
• Hbm4 is committed to investigating and responding to all complaints received within 5 business days.
• If a dispute cannot be resolved internally, both parties agree to refer it to mutually agreed arbitration or a court of competent jurisdiction in Malaysia.
• All dispute proceedings will be conducted in Bahasa Malaysia or English.